Frequently Asked Questions
Do you offer private rentals?
Yes! We can deliver our sauna directly to your property and leave it for 12 hours or multiple days — perfect for events, gatherings, or an extended personal retreat. Email us at info@natapocridge.com for pricing and availability.
What should I bring?
- Our sauna is a footwear-free zone — slip-on footwear is recommended if you are cycling in and out of the sauna so you can easily remove them at the door.
- A towel large enough to cover your back and go under your legs to catch sweat.
- If you want water inside of the sauna, a non-metal water bottle to stay hydrated throughout your session.
- Many people choose to wear a sauna hat to slow down heat transfer to their head. Feel free to wear one if you prefer.
- Avoid wearing metal jewelry (earrings, necklaces, bracelets) and clothing with metal buckles or hard plastic hardware — these can get extremely hot at sauna temperatures.
How should I prepare?
- Stay hydrated — drink plenty of water in the hours leading up to your visit.
- Avoid heavy meals for at least 2 hours before your session. A light snack beforehand is encouraged, as it can help prevent dizziness during or after the session.
- Skip the makeup and sunscreen — these interfere with your body's natural detoxification process through sweat.
- Remove all jewelry before entering the sauna — metal heats up quickly at sauna temperatures and can cause burns.
What temperature is the sauna?
Our sauna targets 180°F — widely regarded as the optimal range for maximizing health benefits, including improved circulation, muscle recovery, and deep relaxation.
Do you offer essential oils?
Yes — we offer essential oils to add to the water at no extra charge. We can also use just plain water. The choice is entirely up to the group.
How long are sauna sessions?
Sessions are booked in 20-minute increments — you can book 20, 40, or 60 minutes depending on your experience level and goals.
If you're new to sauna, we recommend booking a 20 minute session. It is recommended that people new to sauna bathing only be in the sauna for 10-15 minutes. This gives the body time to adjust to the experience without overdoing it.
More experienced sauna bathers can book up to 60 minutes, which is the perfect amount of time to complete 3 full Nordic cycles — alternating between heat and cold exposure for maximum therapeutic benefit.
What about Nordic Cycling?
Nordic cycling is a contrast therapy routine: 10-15 minutes in the sauna, followed by 5-10 minutes outside — with or without a cold plunge in a lake, river, or cold shower — then repeat. We have experienced benefits ourselves from Nordic cycling and make this available to all of our guests.
A 60-minute session gives you enough time to complete 3 full Nordic cycles. A 40-minute session is well suited for 2 cycles with time to cool down.
That said, we ask that everyone approach it safely. People with heart conditions, circulatory disorders, or respiratory conditions should not participate in Nordic cycling without prior medical clearance. If you have any concerns, please consult your doctor before your session.
What if I want a different temperature?
We'll do our best to accommodate custom temperature and duration requests. Email us at info@natapocridge.com with your preferred temperature and session length and we'll see what we can do.
Do you have a locals discount?
Yes! We offer a locals discount for people who live in the Leavenworth area. This includes residents of zip codes 98826 and 98847. Email us at info@natapocridge.com with proof of residency to have your account updated with local status.
What is your cancellation policy?
All bookings are non-refundable. However, cancellations made at least 24 hours before your session will receive a credit back to your account balance, which can be applied toward any future booking. Cancellations made within 24 hours of the session will not receive a credit.